Please read these terms carefully before using the MediSaarthi website or requesting our healthcare facilitation and medical tourism services.
Welcome to MediSaarthi. These Terms & Conditions govern your use of the MediSaarthi website and describe the general terms applicable to our healthcare facilitation and medical tourism coordination services.
By accessing or using this website, submitting an enquiry, or communicating with MediSaarthi regarding healthcare services, you acknowledge that you have read and understood these Terms & Conditions.
MediSaarthi is a healthcare facilitation and medical tourism coordination platform that assists international patients exploring healthcare and medical treatment options in India.
Our role may include helping patients communicate with hospitals and healthcare providers, understand available options, coordinate appointments and provide practical support related to their medical journey.
MediSaarthi is not a hospital, clinic, doctor or medical treatment provider.
Information provided on the MediSaarthi website, including blogs, articles, guides and other content, is intended for general informational and educational purposes.
Such information should not be considered medical advice, diagnosis or treatment.
Medical diagnosis, treatment recommendations and clinical decisions are made by qualified healthcare professionals. Patients should consult an appropriate medical professional regarding their individual healthcare needs.
MediSaarthi may help facilitate communication or coordination between patients and hospitals, doctors or other healthcare providers.
Healthcare providers operate independently from MediSaarthi and are responsible for their own medical services, diagnosis, treatment decisions, pricing, facilities and professional conduct.
Patients are responsible for discussing their treatment options directly with the relevant healthcare professionals before making medical decisions.
Every medical condition and patient is different. Medical treatment outcomes can vary depending on numerous clinical and individual factors.
MediSaarthi does not guarantee any particular diagnosis, treatment outcome, recovery period, procedure result or medical benefit.
Any medical outcome-related expectations should be discussed directly with the treating healthcare professional.
Patients may voluntarily provide medical reports, diagnostic information, prescriptions, previous treatment records or other healthcare information while making an enquiry.
Patients are responsible for ensuring that the information they provide is accurate and belongs to them or that they have appropriate authorization to provide it.
Where necessary for healthcare coordination and subject to applicable privacy requirements, information may be shared with relevant healthcare providers.
Where requested, MediSaarthi may assist with the coordination of communication between a patient and an appropriate healthcare provider for a medical opinion or second opinion.
Any medical opinion is provided by the relevant qualified healthcare professional and does not represent the independent medical advice of MediSaarthi.
International patients may require additional arrangements for travelling to India, including passports, visas, medical documents, travel arrangements, accommodation and other practical requirements.
MediSaarthi may provide coordination or general assistance regarding these matters depending on the services requested.
Patients remain responsible for ensuring that they meet all applicable immigration, travel and legal requirements.
Certain services associated with a medical journey may be provided by independent third parties, including hospitals, doctors, hotels, transport providers, interpreters, airlines, visa-related service providers or other service partners.
Such third-party providers may have their own terms, conditions, pricing and cancellation policies.
MediSaarthi is not responsible for services that are independently provided by third parties.
Medical treatment costs, hospital charges, consultation fees, accommodation costs, travel expenses and other service charges may vary depending on the patient's requirements and the service provider.
Unless expressly stated otherwise, payments for medical treatment or third-party services are the responsibility of the patient.
Where MediSaarthi provides a separate paid facilitation or coordination service, applicable charges and payment terms will be communicated before the service is confirmed.
MediSaarthi may assist with coordinating appointments between patients and healthcare providers.
Appointment availability may change due to circumstances beyond our control. Hospitals and healthcare providers may modify appointment dates, timings or availability.
MediSaarthi will make reasonable efforts to communicate relevant changes when they become known to us.
We make reasonable efforts to keep information on our website useful and up to date. However, medical, hospital, travel, pricing and other information may change over time.
We do not guarantee that all information published on the website will always be complete, current or error-free.
You should verify important information with the relevant healthcare provider or official authority before making decisions.
Unless otherwise stated, the content available on the MediSaarthi website, including text, graphics, branding, logos, images, design elements and other materials, belongs to or is used by MediSaarthi with appropriate rights.
Website content may not be copied, reproduced, modified, distributed or commercially used without appropriate permission.
You agree not to use the MediSaarthi website for unlawful, fraudulent, abusive or unauthorized purposes.
To the extent permitted by applicable law, MediSaarthi shall not be responsible for losses arising from medical treatment, medical decisions, treatment outcomes, delays, cancellations, travel arrangements or actions of independent healthcare providers and third-party service providers.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
We aim to keep the MediSaarthi website available and functional, but we do not guarantee uninterrupted access at all times.
The website may occasionally be unavailable due to maintenance, technical issues, updates or circumstances beyond our reasonable control.
The MediSaarthi website may contain links to external websites or resources.
These links are provided for convenience or informational purposes. MediSaarthi does not control external websites and is not responsible for their content, availability, privacy practices or terms.
MediSaarthi may update or modify these Terms & Conditions from time to time to reflect changes in our services, website, business practices or legal requirements.
Updated terms will be published on this page with a revised "Last Updated" date.
MediSaarthi may restrict, suspend or terminate access to certain website services where reasonably necessary, including in cases of misuse, fraudulent activity, violation of these Terms or security concerns.
These Terms & Conditions shall be interpreted in accordance with the applicable laws of India, subject to any mandatory rights or protections that may apply to users under applicable law.
Any disputes relating to the use of the website or MediSaarthi services shall be subject to the jurisdiction of the appropriate courts in India, unless applicable law requires otherwise.
If you have questions about these Terms & Conditions or MediSaarthi's healthcare facilitation services, our team is available to assist you.
Contact MediSaarthi →These Terms & Conditions are provided as a general website terms template and should be reviewed and adapted to MediSaarthi's actual business structure, services, payment arrangements and applicable legal requirements before publication.